I’ve always had great service when I have my equipment repaired at Photoncom. Pascal (Paquet) was very responsive and helpful; I am glad that he takes the time to follow up with me and to give me the test results whether they are good or bad. For me it is very important to have this kind of
support and help. Thanks to Pascal and PhotonCom for their responsiveness and professionalism.
Jason from OttawaI must admit that, being from the United States, I was concerned about sending my unit to Canada for Repair. I did not want to deal with all the customs and duties stuff. I am glad to say the logistics guys at Photoncom were a huge help! They explained the best ways to
ship my unit to them and then provided me with the proper documentation to do so.
John from CaliforniaI am extremely pleased with the
calibration of our equipment, the pricing and the delivery times. You will be my first call for equipment from now on. Thanks
Nathan from California"The Request a Quote option online is great since I always get feedback within 24 hours! That is crucial when your equipment isn’t working properly and you need it fixed right away. Pricing is great, the Customer Service is spot on and will keep me coming back for all my
repairs and calibration needs. Keep up the great work."
Martin from MontrealI have only positive things to say about PhotonCom. Pierre Charpentier is incredibly responsive. I quickly get the evaluation results I need to decide to have my equipment repaired or not. Keep up the good work!!
Steve from OttawaThe main reasons I recommend PhotonCom and AssetRelay are the competitive rates, the availability of equipment and also how responsive my sales contact is. PhotonCom and AssetRelay should be in everyone’s bookmark.
Dan from CaliforniaAt first, you were not the cheapest, but you had the equipment fully calibrated and returned to me quickly with all the important
calibration data. Your premium calibration procedures surpass those of the manufacturer’s and those of your competitors.
David from QuébecThose testimonials have been edited and are based on actual comments made by our customers. Names have been changed for privacy reasons.